USPs – the currency of survival

September 6th, 2008

USPs are going to be the currency of survival in this economic downturn (if it ever arrives). Having high quality unique sales propositions or products and services will drive demand for your business and keep your prices at a profitable level.

Photographers without a unique product, are going to be forced to compete on price and in a recession this can be fatal.

U for USP

U for USP

Unique products have a higher perceived value and a higher price tag as a result. This in turn drives up their profit margin. Remember, it costs exactly the same to make a print of a bad photograph as it does a great one. It also costs the same to put together a badly laid out wedding album as it does a well designed one. Great design and photographic excellence are both profit drivers.

When you define your USPs you need to ask yourself do they pass the ‘so what’ factor. If you can answer ‘so what’ to the USP statement it is not a USP. Here is a list of prospective USPs…

We are a husband and wife photographic team – So what! There are lots of them.
We are top award winning photographers – So what! There are literally hundreds if not thousands of photographers who can claim that.

We shoot all of our wedding pictures in a widescreen horizontal aspect ratio and present them one to a page in a panoramic book to look like a collection of stills from a movie – Now that’s a USP.

Our package includes the engagement shoot, the wedding shoot, the honeymoon shoot and a trash the dress shoot – And the honeymoon? that’s a USP.

Marketing can be driven by USPs alone. If your competitors don’t sell what you sell, then your customers have nowhere else to shop. The market is therefore exclusively yours. This relies on there being a ready supply of customers who are hungry for your unique products. Generating demand for a unique product line is another topic all together. You need to create a buzz, and word of mouth marketing is one of the best ways to do this without the need for expensive advertising.

The language of retail Be careful what words you use to describe your products. Avoid the excessively overused and subsequently devalued words like lifestyle, classic, candid, reportage, contemporary, natural, and relaxed. Just about every photography advert you see uses them. If your picture style is different to everyone else’s, stand out above the noise. If you can’t find the right word to describe your products or shoot style then make one up. Google and Ebay are made up words that have become self defining. So too is ‘Crocks’, they are not described as shoes, trainers, slippers they are simply known as Crocks. Look to the music world for further inspiration. Hip hop, acid jazz, and garage, are all made up words and phrases that have defined a style. Sometimes it pays to think big. Trash the dress is one example of a recent style genre to be conjured up.

Damien Lovegrove.

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4 Comments Add your own

  • 1. Lovegrove Consulting blog&hellip  |  October 5th, 2008 at 10:20 pm

    [...] Want to know more about establishing a brand? Start by reading this post on USP’s. [...]

  • 2. Royce Walston  |  October 6th, 2009 at 8:06 pm

    This is great content and something that has me rethinking my approach. Thanks for the great post and wonderful blog. I am sure I will be spending many hours here over the next several days.

  • 3. Fiona Campbell  |  September 14th, 2010 at 3:53 pm

    Hey

    Thanks Damien, good post! I hope you don’t mind me being contrary, however, but when I got my brand identity and logo designed, my branding guru – the awesome Malcolm Casimir of Butterfly London – advised me that he didn’t believe in usps. His argument was that the identity must be consistent throughout the brand and that if it’s right people will want to buy into that. I’d be interested to know what other people think.

    Fiona

  • 4. damien  |  September 20th, 2010 at 8:59 pm

    Hi Fiona,

    Yes it is entirely posable to be like all the others and be successful. However to be brilliant USPs are the ticket. They are what separates you and your brand from mediocrity. It’s best not to confuse consistency with USPs. USPs don’t mean quirky, irregular or inconsistent. A USP for Mercedes S class might be perfect consistency with remarkably low failure rates. It’s this USP that will trigger purchase decisions. Without it a buyer might opt for a BMW or Audi. The key brands in my life have USPs and it’s these USPs that add the magic. Apple versus Acer. They both make computers but Apple can charge a lot more for their product because of the USPs. Of course my thoughts here are only opinions and Malcolm must have many success stories of non USP businesses.

    It’s good to raise these points and open discussion. Thanks again,

    Damien.

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